Patgen Wallet Privacy Policy
Privacy Policy for Patgen Wallet
Effective Date: November, 2024.
Introduction
Welcome to Patgen Wallet, your trusted gateway to decentralized payments and transactions within the Pan-African TransGenerational Network Ecosystem. We are committed to protecting your personal and financial information while ensuring a secure, seamless experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using Patgen Wallet, you agree to this Privacy Policy. If you do not agree, please discontinue use of the service immediately.
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1. Information We Collect
To provide secure and efficient services, we may collect the following types of information:
a. Personal Information
Account Information: Name, email address, phone number, and other details provided during registration.
Identity Verification Data: Government-issued ID, proof of address, and other verification documents for compliance purposes.
b. Transaction Information
Details about transactions conducted using Patgen Wallet, including amounts, dates, and recipient addresses.
c. Technical Information
IP addresses, device identifiers, browser types, and usage data for improving functionality and user experience.
d. Cookies and Tracking Technologies
Information collected through cookies and similar technologies to enhance your interaction with the platform.
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2. How We Use Your Information
We use your information for the following purposes:
1. Account Creation and Management: To set up and maintain your Patgen Wallet account.
2. Transaction Processing: To facilitate, monitor, and secure transactions involving PTGN or fiat currencies.
3. Compliance: To comply with regulatory and legal requirements, including anti-money laundering (AML) and Know Your Customer (KYC) obligations.
4. Improvement of Services: To analyze usage trends and improve the functionality and security of Patgen Wallet.
5. Marketing and Communication: To inform you about updates, promotions, or changes to our services (with your consent).
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3. Information Sharing and Disclosure
We do not sell your personal data. However, we may share your information in the following situations:
1. With Trusted Partners and Service Providers: For processing transactions, identity verification, and maintaining the ecosystem.
2. For Legal and Regulatory Compliance: To comply with subpoenas, court orders, or legal processes, or to protect the rights and safety of Patgen Wallet, its users, and others.
3. During Business Transfers: If Patgen Wallet undergoes a merger, acquisition, or asset sale, your information may be transferred.
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4. Security Measures
Patgen Wallet employs advanced blockchain and encryption technologies to protect your data from unauthorized access, alteration, or loss. These measures include:
Two-factor authentication (2FA).
Regular security audits and vulnerability testing.
End-to-end encryption for all sensitive data.
While we strive to secure your information, no system can be 100% secure. Users are encouraged to take precautions, such as safeguarding passwords and private keys.
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5. Your Rights and Choices
You have the following rights regarding your personal data:
Access and Portability: Request access to your data or obtain a copy in a portable format.
Correction: Update inaccurate or incomplete information.
Deletion: Request the deletion of your data, subject to legal or contractual obligations.
Restrict Processing: Limit the processing of your information under specific circumstances.
Withdraw Consent: Opt-out of marketing communications or revoke previously given permissions.
To exercise these rights, contact us at penvestors@gmail.com.
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6. Data Retention
We retain your personal information only for as long as necessary to provide services, fulfill legal obligations, or resolve disputes. Once data is no longer required, we securely delete or anonymize it.
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7. Cross-Border Data Transfers
Patgen Wallet operates globally, and your data may be transferred to and stored in countries outside your residence. We ensure that such transfers comply with applicable data protection laws.
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8. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionalities of Patgen Wallet.
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9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of Patgen Wallet after such changes indicates your acceptance.
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10. Contact Us
For questions or concerns about this Privacy Policy, contact us:
Email: penvestors@gmail.com
Phone: +234 8076148732
Address: Nigeria, West Africa
Patgen Wallet is committed to maintaining your privacy and trust. Thank you for choosing us as your gateway to secure, decentralized transactions.